Amazon Brings Contactless Technology to Entertainment Venues; Salesforce Teams Up With FedEx on eCommerce Logistics Tools

 




With AXS Collaboration, Amazon One Palm Scanning Technology Expands Into Entertainment
Through a partnership with ticketing solutions firm AXS, Amazon is bringing its palm scanning technology, Amazon One, out of the retail aisles and into entertainment venues. The Red Rocks Amphitheatre will be home to the first freestanding contactless ticketing terminals, though AXS aims to roll out the technology to more venuesthe 350 or more settings it works with as craving for contactless tagging and passage develops.
Salesforce, FedEx Ink Multi-Year Logistics Partnership for eCommerce Merchants 

Salesforce and FedEx have cooperated to give traders new instruments in a bid to satisfy rising need and shopper assumptions for quick, free delivery and returns while keeping store network costs low and expanding proficiency. Lidiane Jones, chief VP and senior supervisor of Salesforce Commerce Cloud, disclosed to PYMNTS that retailers will probably be the quickest adopters of the new contribution, dispatching in the spring, yet "organizations, everything being equal, … can profit from this association." 

CarParts.com Turns Digital DIY Trend into String of Record Results 

CarParts.com has recorded six successive quarters of record deals, and CEO Lev Peker revealed to PYMNTS that he intends to make a big difference for that force. "The pandemic sped up a ton of patterns and we are fortunate to be in an industry that is profiting from those patterns," he said. Among the progressions made since Peker took over are a recently updated computerized retail facade and extra installment choices. 

Virtual Sales Associates Are Eating Chatbots' Lunch 

Arthur Veytsman, prime supporter and CEO of video business stage Immerss, disclosed to PYMNTS that chatbots can be helpful in supplanting calls about essential inquiries like thing accessibility and request status, however eCommerce actually needs live deals partners to assemble associations with buyers. Veytsman said utilization of Immerss' one-on-one virtual shopping highlight has gotten steam as of late as individuals have become more used to being on camera and shopping from their home. "You really feel like you're in a store, other than the touch and sensation of everything," he told PYMNTS.

























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